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My struggle often comes in the gray area between doing the right thing and defending the family’s position. Sometimes the best thing to do is nothing at all, and I’m usually surprised that the outcome is different than what I expected

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Well said. I often try to get people to think about consequences—if I act this way or that, or not at all, what are the range of outcomes…and can we live with those? As a mediator by training, I often remind others that “not every conflict needs resolved!”

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